These Terms and Conditions apply to placing an Order (defined below) or making a Purchase (defined below). Our Privacy Policy forms part of these Terms and Conditions. If you do not agree to be bound by these Terms and Conditions and Privacy Policy, you may not place an Order or make a Purchase. By placing an Order you are giving your agreement to be bound by these Terms and Conditions.
DEFINITIONSIn these Terms and Conditions, the following words have the meanings set out below:”Contract” means the contract between you and us, as defined in Clause 4 (Purchase of Products on Website).
“Products” means the products sold under [GOI serving purity ] made available for sale by us.
“Order” means a contractual offer by you to make a Purchase by submitting an order via the Website.
“Order Cancellation Email” means the email sent to you by us to confirm the cancellation of your Order, or any email sent by you to us under our Cancellation and Returns Policy.
“Order Confirmation Email” means the email sent to you to confirm our receipt of your Order.
“Personal Information” means information about you or a third party that you provide when submitting an Order or using the Website.
“Price” has the meaning given in Clause 7.
“Purchase” means our acceptance of an Order for the purchase of Products placed via our e-commerce Website.
“Shipping Confirmation Email” means the email sent to you to confirm that we have shipped your Order or a part of your Order.
“Offer” means a promotion or special offer advertised by us.
“Terms and Conditions” means the terms and conditions of sale set out in this document, together with our Privacy Policy.
“We,” “Us,” or “Our” means Gehloth Overseas Industries Private Limited, a company located at [1st floor shop no-9,malakpet gunj ,malakpet Hyderabad-500036].
“Website” means our e-commerce website located at [www.goifoods.com] .
1. ACCESS
You are provided with access to the Website in accordance with our Terms and Conditions.
2. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. The material on this site is for general information only and should not be used as the sole basis for making decisions. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.
3. GENERAL CONDITIONS OF PURCHASE
These Terms and Conditions apply to all Orders and Purchases. By placing an Order or making a Purchase, you are accepting these Terms and Conditions. The advertisement of Products on our Website constitutes an “invitation to buy,” and your Order is a contractual offer. Nothing we do or say will constitute acceptance of your Order until an Order number is generated in our system.
Products are for non-commercial use only. We reserve the right to refuse orders that we believe are for commercial purposes or are being purchased for resale. We will not file a copy of these Terms and Conditions specifically for your Purchase. We recommend that you download, print, and retain a copy for your records. The only language we provide for these Terms and Conditions is English.
4. MAKING A PURCHASE ON OUR WEBSITE
To make a Purchase, follow these steps:
Click on the Products you wish to buy.
Input the desired quantity and weight of the Products, then click “Add to Cart.”
Once you have finished shopping, click on the “Shopping Cart,” review your Order, make any necessary changes, complete your delivery and payment details, and then click on “Confirm Payment.”
You will be transferred to a secure payment gateway to process your payment. Once your payment has been processed, no changes to your Order will be possible, though you can cancel your Order as set out in our Cancellation and Returns Policy.
We will send you an Order Confirmation Email to confirm your Order has been placed. For “Cash on Delivery” orders, we will make a verification call. If this call is unsuccessful, the Order will be canceled.
When we are able to fulfill your Order and payment has been successful, we will send you a Shipping Confirmation Email.
If we are unable to process your Order because the Products are out of stock or unavailable, we will notify you by email. You will have the option to proceed with a partial Order or to cancel the Order within 24 hours. If you choose to cancel, we will send an Order Cancellation Email and process a refund.
5. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may, at our sole discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed under the same customer account, credit card, or using the same billing/shipping address. We will notify you by email or phone if we change or cancel an order. We also reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases. You must promptly update your account information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
6. AGE OF CONSENT
Where Products may only be purchased by persons of a certain age, you will be asked to declare that you are of the appropriate legal age. By submitting an Order, you confirm that you meet the legal age requirements to purchase the requested Products. If we discover you are not legally entitled to order certain Products, we may cancel the Order immediately without notice.
7. PRICE AND PAYMENT
The price of the Products is as stipulated on the Website. Prices are quoted in INR and are inclusive of GST. Product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any Product at any time.
While we try to ensure all prices are correct, errors may occur. If a Product is mispriced, we are not obligated to sell it at the incorrect price, provided we notify you of the change before dispatch. In such cases, we will contact you to inform you of the correct price and may cancel your order and refund any payment already received. If we are unable to contact you, we will treat the order as canceled and issue a refund.
Payment can be made by debit/credit card, Netbanking, or immediately upon delivery of Products for “Cash on Delivery (COD)” orders. All card transactions are processed through a secure payment gateway and are subject to validation and authorization by the card issuer. If your payment is not authorized, we will not complete your Order.
8. THIRD-PARTY LINKS
Our service may include materials from third parties. Third-party links on our site may direct you to websites not affiliated with us. We are not responsible for the content, accuracy, or any other materials, products, or services of these third-party sites. We are not liable for any harm or damages related to the use of such products, services, or resources. Please review the third-party’s policies carefully before engaging in any transaction.
9. PRIVACY
Our Privacy Policy forms part of these Terms and Conditions and details how we handle your Personal Information.
10. OUR RIGHTS
We reserve the right to withdraw any Products from the Website at any time and will not be liable for doing so or for refusing to accept an Order. We also reserve the right to limit the sales of our Products to any person, geographic region, or jurisdiction. We may limit the quantities of any Products we offer to manage stock levels. We have the right to revise and amend these Terms and Conditions at any time, but any changes will not affect contracts already concluded.
11. WARRANTY
We endeavor to ensure that all Product descriptions are correct at the time of their input. However, we cannot describe every detail, and the appearance and colors may vary from how they appear on screen. We do not warrant that the quality of any products, services, or information will meet your expectations. We expressly exclude all warranties, conditions, or terms, whether implied by statute, common law, or otherwise, to the fullest extent permitted by law. Any recommendation we make is given in good faith, but it is your responsibility to satisfy yourself as to the suitability of the Products.
You warrant and undertake to us that you are legally capable of entering into binding contracts, the information in your Order is accurate and complete, and you or your authorized person will be able to accept delivery of the Products.
12. SHIPPING
Unless we agree otherwise, Products will be shipped within the time stated in the Shipping Confirmation Email. We are not liable for any losses or expenses incurred from a failure to meet any estimated shipping date.
Shipping will be made to the address specified in the Order, and you must make all necessary arrangements to receive the Products. If you are not present at the address or are unreachable, your Purchase will be deemed “canceled” and a refund will be issued. Where delivery requires a person to be present, your placement of an Order authorizes us to deliver the Products to another person at your address, leave them in a safe place, or with a neighbor.
13. TITLE AND RISK
Ownership of the Products will pass to you upon the later of: (a) delivery of the Products; or (b) receipt of full payment for the Products. We will be entitled to recover payment for the Products even if ownership has not passed to you.
14. CANCELLATION AND RETURNS
Please refer to our Cancellation and Returns Policy.
15. LIMITATION OF LIABILITY
If we breach these Terms and Conditions, our liability to you is limited to losses that are a reasonably foreseeable consequence of that breach. We are not liable for any indirect or consequential losses, including loss of savings, wasted expenditure, loss of privacy or data, business interruption, or any business losses.
The Website is provided on an “as is” basis without any warranties or guarantees. We are not liable for any incompatibility of the Website with your equipment or for any technical difficulties. Our total liability to you will not exceed the Price of the Purchase giving rise to the claim. Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury caused by negligence or breach of statutory duty.
16. WAIVER
Any failure or delay by us in enforcing our rights under this Contract does not operate as a waiver of those rights. A temporary waiver of any breach does not prevent us from enforcing our rights later.
17. INDEMNITY AND INTELLECTUAL PROPERTY
You may not use the Website to transmit material that is illegal or encourages illegal conduct. You agree to indemnify and hold us harmless from all liabilities, claims, and expenses that may arise from the content you submit or your use or misuse of the Website. You agree that your dealings with any third-party suppliers found on the Website are solely between you and the third party, and you will not hold us liable for any disputes.
The content of the Website is protected by copyright, trademarks, and other intellectual property rights. You may not reproduce, copy, distribute, or modify any of the Website’s content for commercial purposes without our prior written consent.
18. ENTIRE AGREEMENT
These Terms and Conditions constitute the entire agreement between the parties and supersede all prior agreements, understandings, or statements, whether oral or written.
19. FORCE MAJEURE
We are not liable for any delay or failure to perform our obligations if the delay is caused by events outside our reasonable control, including but not limited to acts of God, war, fire, terrorism, natural disasters, or labor disputes. We will notify you as soon as possible if such events occur.
20. ASSIGNMENT
You are not permitted to assign, delegate, or sub-contract any of your rights or obligations under these Terms and Conditions. We may do so at our discretion.
21. SEVERABILITY
If any part of these Terms and Conditions is found to be invalid, illegal, or unenforceable, that part will be severed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
22. YOUR LEGAL RIGHTS
Nothing in these Terms and Conditions affects your statutory legal rights.